Frameworks

5 Proven Psychological Frameworks to Rewire Your Workday

The journey to peak productivity can be powerfully influenced by understanding and applying key psychological frameworks. This article discussed five such frameworks: the Zeigarnik Effect, the Pareto Principle, Parkinson's Law, the Pygmalion Effect, and Flow Theory.

June 30, 2023
Mohit Sahni
5 Proven Psychological Frameworks to Rewire Your Workday

In the journey to greater productivity, understanding the underlying psychological principles that influence our behavior can be a game-changer. By learning these frameworks and how to apply them, we can optimize our work habits, maximize our output, and reduce burnout. 

Let's delve into five such frameworks that can transform the way we approach our work.

1. Zeigarnik Effect: The Pull of Unfinished Tasks

Named after Russian psychologist Bluma Zeigarnik, the Zeigarnik Effect is a psychological principle that posits that people remember unfinished or interrupted tasks better than completed ones. This cognitive bias is why uncompleted tasks can preoccupy our minds and hamper our focus on new tasks.

Leveraging the Zeigarnik Effect for productivity involves breaking down complex tasks into smaller, more manageable parts. When we complete these "mini tasks," we get a psychological reward in the form of a sense of achievement, fueling our motivation to proceed. Meanwhile, the unfinished larger task keeps our minds engaged, prompting us to return to it with renewed vigor and fresh insights.

For instance, if you're working on a comprehensive project report, break it down into sections and tackle each as a separate task. This approach provides frequent mental rewards, keeps your focus sharp, and can lead to a more thoroughly completed project. The benefits here include improved focus, enhanced motivation, and potentially better work quality due to ongoing mental processing.

2. The Pareto Principle: The Power of Prioritization

The Pareto Principle, also known as the 80/20 rule, is a principle suggesting that 80% of effects come from 20% of causes. In terms of productivity, this translates to 80% of your results coming from 20% of your efforts.

Applying the Pareto Principle involves identifying and focusing on the tasks that yield the highest value—the 20%—rather than equally distributing your effort across all tasks. For example, if you are a salesperson, you might find that 20% of your clients bring in 80% of your revenue. By focusing more on these clients, you can maximize your returns with the same or less effort.

The benefits of using the Pareto Principle include efficient use of time, higher productivity, and potentially higher satisfaction as you see better results from your prioritized efforts.

3. Parkinson’s Law: The Efficiency of Time Constraints

Parkinson's Law, named after Cyril Northcote Parkinson, proposes that "work expands so as to fill the time available for its completion." This means that if you set a generous deadline for a task, you're likely to use up all that time, even if the task doesn't inherently require it.

To combat this, impose stricter, yet reasonable deadlines on your tasks. For instance, if a task could reasonably take three hours but you typically allow six, limit your time to three hours and stick to it. By doing this, you'll push yourself to work more efficiently, cut out distractions, and avoid unneeded perfectionism.

The benefits include higher productivity, better time management, and less time wasted on over-polishing or unnecessary additions.

4. The Pygmalion Effect: Boosting Performance

The Pygmalion Effect is a psychological principle that explains how our performance can improve when we have higher expectations of ourselves. In essence, if we believe we can achieve something, we are more likely to make it happen.

To use the Pygmalion Effect to enhance productivity, set ambitious but realistic goals for your tasks. Your belief in your ability to achieve these goals can stimulate a self-fulfilling prophecy, where your high expectations lead to improved performance. For instance, if you believe you can finish a high-priority task within a day, you're more likely to accomplish it within that timeframe.

The benefits of the Pygmalion Effect lie in improved focus, enhanced self-confidence, and higher levels of achievement, leading to a satisfying sense of competence.

5. Flow Theory: Optimal Zone of Functioning

The concept of 'Flow,' introduced by psychologist Mihaly Csikszentmihalyi, refers to a mental state of complete immersion and enjoyment in an activity. It's that sweet spot where the challenge of the task meets your skill level perfectly, leading to heightened productivity and creative thinking.

To achieve this state, it's necessary to find tasks that engage and challenge you, but not to the point of causing excessive stress or anxiety. For example, if you're a writer, the task of writing an article on a topic you're passionate about could trigger this state, where your words flow effortlessly, and you lose track of time.

The benefits of achieving a flow state are multifold, including improved concentration, increased satisfaction from work, heightened creativity, and of course, a significant boost in productivity.

Final Thoughts

By understanding and applying these psychological frameworks—the Zeigarnik Effect, Pareto Principle, Parkinson's Law, Pygmalion Effect, and Flow Theory—we can transform our work habits, maximizing productivity while reducing stress. As we consciously align our work methods with our mental processes, we move towards a more efficient, satisfying, and balanced work life.

Interested in seeing how these principles can revolutionize your team's productivity? Reach out to us today, and let's embark on a journey towards a more productive, satisfying, and balanced work experience for your team.

Workplace

How to Truly Satisfy Your Employee, According to Harvard Research

September 2, 2023
Mohit Sahni
How to Truly Satisfy Your Employee, According to Harvard Research

In the corporate maze, there's always a buzz about what truly keeps employees ticking. Is it the hefty paycheck at the end of the month? The fancy job title? Or perhaps the alluring office perks like free lunches and game rooms? But what if the real secret to employee happiness isn't found in any of these? 

What if it's something more fundamental, more intrinsic? According to a Harvard Business School professor, there's one standout factor that holds the key to employee contentment. And no, it's not about the size of their wallet or the view from their office window. It's about being recognized for their accomplishments, about knowing that their work truly matters.

The True Value of Employee Happiness

When you picture a thriving workplace, what comes to mind? Perhaps it's state-of-the-art facilities, innovative projects, or impressive revenue charts. But beneath these tangible indicators, there lies a more profound metric, often overlooked: employee happiness.

It's not just a feel-good factor. Employee happiness is a potent business catalyst. Study after study highlights a simple truth: happy employees work harder. It's not about clocking extra hours but about the quality, creativity, and dedication they bring to each task. Their enthusiasm becomes infectious, elevating team morale and driving projects forward with a zest that's hard to replicate.

Moreover, happiness isn't just about boosting performance in the present. It has long-term implications. A content employee is more likely to stay, reducing turnover rates and the associated costs of hiring and training new personnel. They become brand ambassadors, their satisfaction radiating beyond office walls to potential clients and recruits. And here's a kicker: happiness makes people functionally smarter. It's as if joy fine-tunes the brain, enhancing decision-making, problem-solving, and innovative thinking.

Decoding Happiness: Myths vs. Reality

The quest for the secret sauce of employee happiness often takes us down some well-trodden paths. We think, surely, a fatter paycheck will spark joy. After all, doesn't everyone want to earn more? Or perhaps it's about status, with high-flying job titles and corner offices being the coveted trophies. Maybe it's the culture – those hip workplaces with bean bags, team outings, and no-jerks-allowed policies.

But here's the twist. Dive into the data and these commonly held beliefs start to crumble. Higher pay and elevated job titles, while appealing on the surface, don't correlate directly with increased happiness. Whether you're in a blue-collar role or a white-collar one, the happiness meter tends to hover around the same mark. Similarly, the nonprofit versus for-profit debate? It's a draw when it comes to job satisfaction.

Harvard's Golden Nugget

When it comes to unlocking the mystery of employee contentment, Arthur Brooks, a renowned professor from Harvard Business School, offers a refreshing take. It's not about the paychecks with many zeros or a corner office view; it's about something profoundly human. Brooks insists that the cornerstone of happiness in the workplace lies in a "sense of recognized accomplishment." It's about feeling that your contributions at work don't just vanish into the ether but are noticed, valued, and celebrated.

In a candid conversation with HBR, Brooks delves deeper, answering the pivotal question: What kind of jobs truly make employees happy? The surprising revelation? Neither higher pay nor a grandiose title guarantees happiness. Blue-collar or white-collar, for-profit or nonprofit - employees across the spectrum report similar levels of job satisfaction. 

So, if money and status aren’t the magic potions, what is? It boils down to a sense of achievement and the recognition that comes with it. When employees feel that they're genuinely making a difference and that their achievements are acknowledged, that's when they truly shine.

This insight reframes our understanding of job satisfaction. It’s not about external accolades but an internal recognition of value. Employees crave the validation that their work has meaning, that they're driving change, and that this change doesn't go unnoticed. As Brooks succinctly puts it, happiness stems from "earning success" and feeling that you're "creating value" both in your life and in your professional journey.

The Universal Craving

Employees, regardless of their role or rank, have an innate desire to be seen, acknowledged, and validated. This isn't just about vanity or seeking praise. It's a deep-rooted psychological need that ties back to our very essence as humans. When our efforts are recognized fairly, it sends a signal that we're valuable and that our contributions matter.

Arthur Brooks' insights shed light on this very sentiment. He suggests that beyond the trappings of high pay or lofty job titles, what employees truly crave is a transparent and genuine acknowledgment of their contributions. It's about feeling that their efforts are moving the needle, making a difference, and being noticed for it. When there's a clear and direct link between what an employee does and the recognition they receive, it fosters a sense of purpose and belonging.

Yet, many organizations miss the mark here. They pour resources into bonuses, perks, and other tangible rewards, overlooking the simple act of genuine acknowledgment. But the truth is, when employees see their hard work reflected in the company's success and feel a personal connection to that achievement, it creates a powerful motivation loop. 

It's a reminder that their role, no matter how big or small, has a meaningful impact. Happiness, in this context, springs from the simple joy of knowing one's work resonates and leaves a mark.

When Purpose Outshines Pay

When it comes to rewarding employees, many companies instinctively reach for the financial lever, thinking bonuses or raises are the ultimate tokens of appreciation. While fair compensation is undeniably important, it's not the sole ingredient in the recipe for genuine job satisfaction. 

Adam Grant's research at Wharton drives this point home. In a compelling study, call center workers who heard firsthand how their efforts changed someone's life saw a whopping 20% jump in revenue. It wasn't a bigger paycheck that fueled this surge, but the profound realization of the impact of their work.

So, before you consider adding another zero to a bonus or installing the latest office gadgetry, take a moment to reflect on the essentials. Do your employees genuinely see the value of their contributions? Do they feel acknowledged and appreciated for the difference they make? In the quest for a happier workplace, it's clear: a sense of purpose and genuine recognition far outweigh the allure of monetary rewards. Meaning, it seems, truly does trump money.

Corporate Wellbeing

The Silent Treatment: The Job Search Spiral of Ghosting

February 19, 2023
The Wellness Tribe Team
The Silent Treatment: The Job Search Spiral of Ghosting

Picture this: You’ve been searching for your dream job for months and finally found the perfect opportunity. You send in your application and wait anxiously for a response. Days turn into weeks, and your inbox remains eerily quiet. 

You start to wonder if your application was even received. You check the job posting, and it's still up, giving you hope. But as the days turn into weeks and you hear nothing back, your hope turns into frustration, anxiety, and uncertainty. You've been ghosted. Once reserved for bad dating etiquette, ghosting has infiltrated the job search process, leaving job seekers and employers trapped in a spiral of silence. 

In this article, we'll explore the negative impact of ghosting in the job search process and the reasons why it's happening. We'll also provide tips for improving communication during the hiring process and how technology can play a role in ending this frustrating trend. 

Left in Limbo

The Silent Treatment: The Job Search Spiral of Ghosting
Photo by Vlada Karpovich

The silent treatment of ghosting in the job search process is not just discourteous, but it can also have significant negative impacts. Firstly, when job seekers receive no response from potential employers, they are left feeling abandoned in the dark, wondering what they did wrong or if they are still being considered. In addition, the lack of communication can lead to frustration, anxiety, and uncertainty, making the job search process even more daunting.

Secondly, ghosting can damage an employer's reputation as potential candidates share their negative experiences with others, leading to missed opportunities for finding the right candidates. 

Lastly, the long-term impacts of ghosting can be significant for both job seekers and employers, as it can create a lack of trust and transparency in the hiring process. Therefore, it's time to acknowledge the negative impacts of ghosting and take steps to improve communication during the hiring process.

"When you ghost a candidate, you're not just losing them for this job, you're losing them for any future opportunities as well." - Jessica Merrell, Founder of Workology

Wandering Eyes

The rise of ghosting in the job search process begs the question: why is it happening? There are several potential reasons why job seekers and employers alike may be guilty of going radio silent.

Firstly, some job seekers may not be fully committed to the hiring process and may be exploring multiple opportunities at once. This can lead to disinterest in a particular role or company and a lack of motivation to follow up on the application.

On the other hand, employers may not prioritise communication with candidates or may be juggling multiple tasks and responsibilities. The result can be a lack of communication, leaving job seekers in the dark about their application status.

Another potential factor is the role of technology. With the rise of automated job search platforms and social media, communication during the job search process has become increasingly depersonalised. This can make it easier for job seekers and employers to avoid direct communication, leading to a higher likelihood of ghosting.

Regardless of the reasons behind it, the negative impact of ghosting in the job search process cannot be ignored. It's time to explore solutions for improving communication and preventing ghosting altogether.

Communication is Key

The Silent Treatment: The Job Search Spiral of Ghosting
Photo by Tima Miroshnichenko

It's clear that ghosting during the job search process is a frustrating and damaging trend for both job seekers and employers. Fortunately, there are steps that both parties can take to improve communication and prevent ghosting.

For job seekers:

  • Follow up after submitting an application to ensure it was received and express continued interest in the role.
  • Be patient and understanding but also assertive in following up on the status of the application.
  • Keep track of all applications and responses to stay organised and avoid confusion.

For employers:

  • Create a clear communication plan and stick to it, providing updates to candidates at every step of the hiring process.
  • Set realistic expectations for response time and follow through on commitments.
  • Utilise technology, such as automated responses and candidate tracking tools, to streamline communication and reduce the likelihood of ghosting.

By taking these steps, both job seekers and employers can work together to create a more positive and productive job search experience.

A Call to Action

In today's job market, ghosting has become an all-too-common occurrence. However, it doesn't have to be this way. By understanding the negative impact of ghosting and taking proactive steps to improve communication, job seekers and employers can work together to create a more positive and productive hiring process.

At the end of the day, clear communication and mutual respect are key to preventing ghosting and building strong relationships between job seekers and employers. So let's prioritise these values and put an end to the ghosting spiral once and for all.

As a corporate wellness company, we at The Wellness Tribe understand the importance of clear and respectful communication in all aspects of our lives, including the workplace. We believe that a positive and productive work environment starts with healthy communication, and we encourage employers to take the lead in preventing ghosting and creating a more positive hiring process for all.

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