^Understanding how to manage tricky conversations in a professional environment without harming your relationships is key to success. Whether you encounter prejudice in corporate communication, find yourself at odds with your CEO's stance on a matter you hold dear, or witness subtle biases in team meetings, voicing your concerns is vital. However, the skill lies in doing so effectively.

Global survey data of 2,600 Gen Z employees indicates that only 20% would work for a company that doesn't align with their values. It's also noted that at least 70% of Gen Z actively participate in social or political causes. Moreover, evidence suggests those who can relate their social purpose to their jobs are more engaged and satisfied in their roles.

To explore how one can express their views and navigate challenging conversations without damaging professional relationships, we consulted a few of our experts. Here are their insights.

Embrace others as allies, not enemies.

When addressing an issue, like a subtle bias, approach the individual involved as an ally, not an adversary. Social advocacy is most effective when you initiate conversations by "inviting people in" instead of "calling them out" or outright criticism.

"To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others." - Tony Robbins

Aim for a dialogue, striving to comprehend the other party's perspective. Focus on assisting them in understanding their error rather than chastising them for it. Such conversations are not just ideologically sound but also pragmatic and practical. By inviting a person to discuss an issue rather than attempting to win a battle, they're more likely to listen and positively move forward from the conversation.

Understanding intent is vital; listen to their viewpoint.

Once on equal terms, actively listen to and consider the other person's perspective. Research indicates that we tend to overestimate how radical our adversaries' views are.

Clarify intentions by actively listening and displaying curiosity. Ask specific questions to comprehend their viewpoint better. After listening attentively, summarize what you've heard to avoid misunderstandings and confirm the facts. This will help you understand where you differ in your beliefs, their views' origins, and whether they're open to new information or prone to change.

Our ability to hear others increases when we listen and make them feel heard. As a basic human behavior, reciprocity - doing unto others as they do unto me - is a norm we should follow. Recognizing this reciprocity can make conveying your stance easier.

The human element is paramount.

It's crucial to remember you're interacting with a fellow human, a person with feelings, experiences, aspirations, and a shared desire to be understood and respected. Labeling others as narcissists, gaslighters, or toxic can lead to their dehumanization, especially when their views diverge from ours.

By listening to others and understanding their perspective, we respect their capacity for growth and change. Minson underscores that when we acknowledge the potential for change in those we disagree with, our engagement with them becomes more productive. Avoid the binary view of people as either "good" or "bad." Extending grace and empathy can go a long way.

Exclusion, on the other hand, can lead to the entrenchment of extreme views. If an individual feels marginalized, they might seek out like-minded individuals, thereby creating echo-chambers and perpetuating polarization. Treating people as humans, with their unique flaws and fundamental needs, is essential to the changes we hope to achieve.

Humor can be a potent tool.

Contrary to what one might expect, a sense of humor can play a critical role in social advocacy. Kashdan cites Loretta Rose's experience as an example of grace. In 2017, as a professor, she mistakenly used the wrong pronoun for a student. Instead of reacting negatively, the student lightened the situation with humor, saying, "That's all right; I misgender myself sometimes."

Humor allows us to connect on a human level, disarm others, and mitigate embarrassment. It invites dialogue and doesn't presuppose negative intentions. However, this approach depends on the situation and your comfort level with the individuals involved.

Don't hesitate to seek help.

Confronting broad organizational issues or engaging in difficult conversations with senior leadership can seem daunting. However, finding allies can prove invaluable in these circumstances. Look for individuals in leadership roles who share your concerns. Consult with them and propose how specific actions could benefit the company, its leaders, and its employees.

For instance, if your organization misses out on focusing on ESG, you could make a case for its potential benefits. Be proactive in suggesting how you can move forward with this issue.

Advocating for a more empathetic, respectful world is no easy task, and you can't control how others react. But the most important thing is to make a sincere effort, even if your attempts to engage others aren't always successful. Patience is the key to changing minds and behaviors. Give it time.

Closing Thoughts

As we strive to foster a world of mutual respect and care, it's crucial to remember that the reactions of others aren't within our control. What truly matters is the sincerity and wholeheartedness of our attempts. Sometimes, change might be slow, but patience is key. Each conversation, each voice raised for what is right, takes us one step closer to a more empathetic, understanding workplace.

^In the era of hybrid working, several buzzwords have become increasingly important to understand. These terms can help us navigate the changing landscape of work and communicate effectively about the ways in which we are working. 

In this article, we will discuss five of the most important buzzwords in the hybrid working era: Frolleagues, distributed teams, asynchronous communication, Proximity Bias, and Productivity Paranoia.

Frolleagues

Frolleagues are individuals who are both colleagues and friends, and the frolleague relationship can begin as a professional one and then evolve into a friendship. It is common for people who work together to form close bonds and friendships, especially if they spend a lot of time together and have shared experiences.

It is essential to recognise that different people may have different boundaries around their work relationships, and it is important to respect those boundaries. It is also important to be mindful of the potential risks or challenges that can arise when mixing professional and personal relationships and to communicate openly and honestly with frolleagues about expectations and boundaries.

If you are an introvert struggling to socialize here's our guide of : Social Networking When You Hate It - An Introvert's Guide

Distributed Teams

A distributed team is a group of individuals who work together but are not physically located in the same place. This type of team is common in the era of hybrid working, as it allows for a mix of remote and in-office work. With distributed teams, it is important to establish clear communication channels and set expectations for collaboration and communication.

Asynchronous Communication

Asynchronous communication is a term used to describe forms of communication that do not require all parties to be present simultaneously. This can include emails, instant messaging, and other forms of written communication. In the era of hybrid working, asynchronous communication is important for allowing team members to collaborate and communicate effectively, even when they are not all in the exact location.

Proximity Bias

Proximity bias refers to the tendency to favour or give preferential treatment to individuals who are physically present or close to themselves. This bias can manifest in various ways in the workplace, such as providing more opportunities or attention to employees who are physically present in the office or overlooking the contributions or needs of remote workers.

Proximity bias can harm employees working remotely or not physically present in the office, as it may lead to a lack of equal opportunities or recognition for their contributions. It can also negatively impact team dynamics and morale, as it may create a sense of unfairness or inequality among team members.

‍Productivity Paranoia

Productivity paranoia refers to the anxiety or stress individuals may feel around their ability to be productive, especially in the modern workplace. This anxiety may be fueled by societal or cultural pressures to be constantly productive and achieve high levels of success, as well as by a lack of work-life balance or a lack of support from employers or colleagues.

In the era of hybrid working, productivity paranoia may be exacerbated by the challenges of working remotely, such as the blurring of boundaries between work and home life or the need to juggle multiple responsibilities. It may also be fueled by the fear of not being seen as a valuable contributor to the team or organisation or by the fear of being left behind in an increasingly competitive job market.

Closing Words

In conclusion, as a corporate wellness company, we always stay attuned to the buzzwords and trends shaping the modern workplace, especially in the era of hybrid work. However, by understanding the terms, we can better support the health and well-being of employees as they navigate this new way of working.

It is also crucial for us to recognise the potential challenges and risks that may arise in a hybrid work environment, such as productivity paranoia and proximity bias. By addressing these issues and promoting inclusivity and equity, we can create a healthy and supportive workplace for all employees, regardless of their physical location. Overall, the era of hybrid work presents both opportunities and challenges. By staying informed and proactive, we can continue to support the well-being of employees in this evolving landscape.