Occupational Wellbeing

Surviving the Rough Days: A Guide for HR Professionals

April 27, 2023
The Wellness Tribe Team

Imagine this: It's a Monday morning, and as an HR professional, you're about to kick off your day with back-to-back meetings. You have a long list of tasks to complete, and the pressure is already building. Suddenly, your phone rings and an employee informs you that they're having a terrible day at work. Maybe their workload is overwhelming, or they're struggling with a colleague. Whatever the reason, they need your help.

As an HR professional, it's your job to not only help employees navigate tough situations but also to ensure that the workplace fosters employee well-being. In this article, we'll explore how to deal with a bad day at work from an HR perspective. 

So, buckle up, and get ready to learn how to turn those lemons into lemonade!

The Tell-Tale Signs

As an HR professional, one of your key roles is to support your employees. And, as much as we'd love it if every day were sunshine and rainbows, we know that bad days happen. But how can you tell when an employee is having a rough time? Here are a few signs to watch out for:

  • Decreased productivity: If an employee who's usually on top of things is suddenly falling behind, it might be a sign that something's up.
  • Mood changes: If an employee is usually friendly and approachable but is suddenly snappy or short with colleagues, it might be a sign that they're having a tough day.
  • Physical symptoms: Headaches, fatigue, and stomach issues can all be signs of stress or anxiety.
  • Withdrawal: If an employee who's usually social and engaged with their colleagues is suddenly keeping to themselves, it might be a sign that something's wrong.

Remember, these signs don't necessarily mean that an employee is having a terrible day, but they're worth paying attention to. If you notice any of these signs, take the time to check in with the employee and see how they're doing.

Exploring the Root Causes

So, you've identified that an employee is having a bad day at work. But what's causing it? As an HR professional, it's important to understand the root causes of employee dissatisfaction so that you can help address them. Here are a few common causes of bad days at work:

  • Heavy workload: If an employee is feeling overwhelmed or like they're drowning in their work, it can lead to stress and burnout.
  • Interpersonal conflicts: If an employee is having issues with a colleague or manager, it can make for a tense and uncomfortable work environment.
  • Personal issues: If an employee is going through a tough time outside of work, it can spill over into their workday and make it difficult for them to focus.
  • Lack of support: If an employee feels like they don't have the resources or support they need to do their job well, it can be demotivating and frustrating.

By understanding these root causes, you can work with employees to help address them. Whether it's through additional resources to help them deal with burnout, conflict resolution, or simply offering a listening ear, as an HR professional, you have the power to make a positive impact on employee well-being.

Steps to Deal with a Bad Day at Work

So, you've identified the signs of a bad day and understand the root causes. What's next? 

Here are a few steps employees can take to deal with a bad day at work.:

  • Take a break: Sometimes, stepping away from your work and taking a few deep breaths can do wonders for your mental state.
  • Talk it out: Whether it's with a colleague, a friend, or an HR representative, sometimes talking about what's bothering you can help you process your emotions.
  • Focus on the positive: When things aren't going well, it can be easy to get bogged down in negativity. Instead, try to focus on the things that are going well and find reasons to be grateful.
  • Practice self-care: Whether it's going for a walk, taking a bath, or treating yourself to your favorite snack, practicing self-care can help you feel more centered and grounded.

As an HR professional, you can support employees by providing resources and guidance on embracing resilience at work. Whether through an employee assistance program, mental health resources, or simply offering a sympathetic ear, you can help employees bounce back after a tough day.

Remember, resilience is a skill that can be developed over time. By encouraging employees to take care of themselves and offering support when they need it, you can help them build the resilience they need to thrive in the workplace.

Prevention is Key

While dealing with bad days is important, preventing them in the first place is even better. As an HR professional, you have the power to create a work environment that fosters employee well-being and reduces the likelihood of bad days. Here are a few ways to proactively prevent bad days at work:

  • Build a positive work culture: By encouraging positive communication, recognition, and collaboration, you can create a work environment where employees feel valued and supported.
  • Provide opportunities for growth: Employees who feel like they're constantly learning and growing are more likely to be engaged and motivated at work.
  • Offer flexible work arrangements: Whether it's remote work or flexible hours, giving employees more control over their work schedule can reduce stress and improve work-life balance.
  • Address issues promptly: When conflicts or issues arise, address them promptly and with empathy. Taking a proactive approach to conflict resolution can prevent issues from escalating and creating a negative work environment.

Taking a proactive approach to employee well-being can create a workplace where employees feel valued, supported, and motivated. Not only does this lead to happier employees, but it can also lead to increased productivity and employee retention. 

As an HR professional, you have the power to create a workplace that not only prevents bad days but also fosters employee happiness and success.

Together, We Can Make Every Day a Good Day at Work

Dealing with bad days at work can be a challenging task, but by recognizing the signs, understanding the root causes, and taking practical steps to prevent them, you can create a positive work environment where employees feel valued and supported. 

At The Wellness Tribe, we understand the importance of employee well-being and offer a range of corporate wellness solutions to help organizations create a healthy work environment. Our programs are designed to address physical, mental, and emotional health, with a focus on prevention and early intervention. 

We believe that by prioritizing employee well-being, organizations can achieve better business outcomes, including increased productivity, engagement, and retention.

Workplace

Surviving (and Thriving) After a Bad Day in the Office

July 1, 2023
Nitesh Padghan

We've all experienced those days at work when everything seems to go wrong. The stress starts mounting, your workload appears insurmountable, and even the smallest workplace frictions feel amplified. 

During these challenging times, understanding how to navigate and transform these experiences can have a significant impact on your overall well-being and productivity. 

Drawing from years of expertise in corporate wellness, let's dive deeper into effective strategies that can turn your challenging workday around.

Understanding the Undercurrent

When you're caught in the whirlwind of a bad workday, it's essential to understand your emotional state. Emotional self-awareness—the ability to recognize and understand your own emotions—is a critical aspect of emotional intelligence. It allows you to pinpoint the stress triggers, thereby enabling you to navigate them more effectively.

During such challenging times, find a quiet, private space. Close your eyes and focus on your feelings without attempting to alter or judge them. Identify your emotional state and label it—this could range from feeling overwhelmed, stressed, or frustrated. Acknowledge the events or interactions that have led to these emotions. This process not only allows you to dissociate from immediate emotional distress but also helps in developing a comprehensive coping strategy.

"You may encounter many defeats, but you must not be defeated. In fact, it may be necessary to encounter the defeats, so you can know who you are, what you can rise from, how you can still come out of it." - Maya Angelou

The Power of Mindful Breaks

In the face of mounting stress, one might feel compelled to plow through the work without any breaks. However, this approach often leads to mental fatigue and diminished productivity. Short, regular breaks offer an opportunity for your mind to reset, reduce stress, and enhance mental agility.

Consider adopting the Pomodoro Technique—a time management method that encourages you to work in focused time blocks, typically 25 minutes, followed by a 5-minute break. During these breaks, engage in mindfulness activities such as meditation or deep-breathing exercises. 

Mindfulness helps ground you in the present moment, offering a respite from the anxieties tied to your work. Even simply enjoying a peaceful moment staring out the window or savoring your coffee can provide a calming effect.

Regain Control with the Eisenhower Box

When stress is peaking, it often stems from a feeling of losing control over your tasks. The Eisenhower Box—a productivity tool named after the 34th President of the United States, Dwight D. Eisenhower—can help you regain this control. This method allows you to categorize your tasks into four quadrants: urgent and important, important but not urgent, urgent but not important, and neither urgent nor important.

By visually organizing your tasks, you can identify what needs your immediate attention, what can be scheduled for later, what can be delegated, and what can be eliminated. This approach not only helps in efficient time management but also provides a sense of control and accomplishment as you navigate your way through the workday.

The Power of Communication and Collaboration

In the chaotic throes of a demanding workday, it's crucial not to overlook the value of communication and collaboration. Strong communication fosters a supportive environment that can significantly lighten your emotional load and lead to more effective problem-solving.

Start by openly discussing your current challenges with your colleagues or superiors. Express your thoughts and feelings in a constructive manner, ensuring to focus on the situation, not the individuals involved. For instance, instead of saying "I can't meet this deadline because of all the other work I have," try expressing it as, "I'm concerned about juggling the current project with the upcoming deadline. Do you have any suggestions, or could we possibly redistribute some tasks?"

Remember, your colleagues might be unaware of your workload or the challenges you're facing. By communicating your situation, you not only relieve some of your stress but also open up opportunities for others to provide assistance or offer solutions. It can also stimulate a collective discussion about workload distribution, eventually leading to a more balanced and manageable workflow.

The Role of Self-Care in Workplace Wellness

While professional strategies are critical in managing a tough workday, don't underestimate the importance of personal self-care practices in maintaining overall workplace wellness. Engaging in self-care activities is not indulgent; rather, it's a vital part of preserving your mental and physical health, particularly during challenging times.

Consider the various forms of self-care and how they could be integrated into your routine. This could involve physical activities, such as going for a walk, doing yoga, or hitting the gym. Physical exercise triggers the release of endorphins—often referred to as 'feel-good hormones'—which can help to alleviate stress and improve mood.

Nutrition and Mindfulness

Nutrition also plays an essential role in managing stress. Consuming a balanced diet fuels your body with the necessary nutrients it needs to cope with stress. Therefore, even during a hectic workday, make time to prepare and consume nutritious meals. Hydration is also important, as even mild dehydration can lead to feelings of fatigue and decreased cognitive functioning.

Mindfulness and relaxation activities can also significantly contribute to stress management. This might involve practices such as meditation, deep-breathing exercises, or progressive muscle relaxation. These activities promote a sense of calm, improve focus, and help in detaching from immediate stressors.

Lastly, make sure to prioritize rest and sleep. Lack of sleep can amplify feelings of stress and reduce your ability to cope with challenges. Ensure you're getting sufficient sleep each night to allow your body and mind to recover from the day's stresses.

Closing Thoughts

While bad days at work are inevitable, they don't have to dictate your overall work experience. By harnessing emotional self-awareness, taking mindful breaks, employing effective time management strategies, fostering open communication, and prioritizing self-care, you can transform a bad day into an opportunity for learning and personal growth.

Workplace

Navigating Tough Conversations without Torching Relationships

June 2, 2023
Nitesh Padghan

Understanding how to manage tricky conversations in a professional environment without harming your relationships is key to success. Whether you encounter prejudice in corporate communication, find yourself at odds with your CEO's stance on a matter you hold dear, or witness subtle biases in team meetings, voicing your concerns is vital. However, the skill lies in doing so effectively.

Global survey data of 2,600 Gen Z employees indicates that only 20% would work for a company that doesn't align with their values. It's also noted that at least 70% of Gen Z actively participate in social or political causes. Moreover, evidence suggests those who can relate their social purpose to their jobs are more engaged and satisfied in their roles.

To explore how one can express their views and navigate challenging conversations without damaging professional relationships, we consulted a few of our experts. Here are their insights.

Embrace others as allies, not enemies.

When addressing an issue, like a subtle bias, approach the individual involved as an ally, not an adversary. Social advocacy is most effective when you initiate conversations by "inviting people in" instead of "calling them out" or outright criticism.

"To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others." - Tony Robbins

Aim for a dialogue, striving to comprehend the other party's perspective. Focus on assisting them in understanding their error rather than chastising them for it. Such conversations are not just ideologically sound but also pragmatic and practical. By inviting a person to discuss an issue rather than attempting to win a battle, they're more likely to listen and positively move forward from the conversation.

Understanding intent is vital; listen to their viewpoint.

Once on equal terms, actively listen to and consider the other person's perspective. Research indicates that we tend to overestimate how radical our adversaries' views are.

Clarify intentions by actively listening and displaying curiosity. Ask specific questions to comprehend their viewpoint better. After listening attentively, summarize what you've heard to avoid misunderstandings and confirm the facts. This will help you understand where you differ in your beliefs, their views' origins, and whether they're open to new information or prone to change.

Our ability to hear others increases when we listen and make them feel heard. As a basic human behavior, reciprocity - doing unto others as they do unto me - is a norm we should follow. Recognizing this reciprocity can make conveying your stance easier.

The human element is paramount.

It's crucial to remember you're interacting with a fellow human, a person with feelings, experiences, aspirations, and a shared desire to be understood and respected. Labeling others as narcissists, gaslighters, or toxic can lead to their dehumanization, especially when their views diverge from ours.

By listening to others and understanding their perspective, we respect their capacity for growth and change. Minson underscores that when we acknowledge the potential for change in those we disagree with, our engagement with them becomes more productive. Avoid the binary view of people as either "good" or "bad." Extending grace and empathy can go a long way.

Exclusion, on the other hand, can lead to the entrenchment of extreme views. If an individual feels marginalized, they might seek out like-minded individuals, thereby creating echo-chambers and perpetuating polarization. Treating people as humans, with their unique flaws and fundamental needs, is essential to the changes we hope to achieve.

Humor can be a potent tool.

Contrary to what one might expect, a sense of humor can play a critical role in social advocacy. Kashdan cites Loretta Rose's experience as an example of grace. In 2017, as a professor, she mistakenly used the wrong pronoun for a student. Instead of reacting negatively, the student lightened the situation with humor, saying, "That's all right; I misgender myself sometimes."

Humor allows us to connect on a human level, disarm others, and mitigate embarrassment. It invites dialogue and doesn't presuppose negative intentions. However, this approach depends on the situation and your comfort level with the individuals involved.

Don't hesitate to seek help.

Confronting broad organizational issues or engaging in difficult conversations with senior leadership can seem daunting. However, finding allies can prove invaluable in these circumstances. Look for individuals in leadership roles who share your concerns. Consult with them and propose how specific actions could benefit the company, its leaders, and its employees.

For instance, if your organization misses out on focusing on ESG, you could make a case for its potential benefits. Be proactive in suggesting how you can move forward with this issue.

Advocating for a more empathetic, respectful world is no easy task, and you can't control how others react. But the most important thing is to make a sincere effort, even if your attempts to engage others aren't always successful. Patience is the key to changing minds and behaviors. Give it time.

Closing Thoughts

As we strive to foster a world of mutual respect and care, it's crucial to remember that the reactions of others aren't within our control. What truly matters is the sincerity and wholeheartedness of our attempts. Sometimes, change might be slow, but patience is key. Each conversation, each voice raised for what is right, takes us one step closer to a more empathetic, understanding workplace.

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This month we are focusing on food and how it affects your mental health. Join us as we bring in the most relevant interesting content from across the wellness segment.

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